At LivingTechno, we are committed to protecting the privacy and personal data of our customers, collaborators, and partners. This statement outlines how we comply with the General Data Protection Regulation (GDPR) as retained in UK law under the Data Protection Act 2018, ensuring that your personal information is handled lawfully, fairly, and transparently.

Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and postal address.

• Event Participation Data: Details of ticket purchases, event attendance, and preferences.

• Marketing Preferences: Consent to receive updates about our events, merchandise, and promotions.

• Website Usage Data: Information collected through cookies to improve user experience on our website.

How We Use Your Data

Your personal data is used for the following purposes:

1. To process transactions, including ticket purchases and merchandise orders.

2. To communicate relevant updates about events, promotions, or opportunities.

3. To improve our services and personalize your experience.

4. To comply with legal obligations or respond to lawful requests.

Lawful Basis for Processing

We process personal data under the following legal bases:

• Consent: Where you have given explicit consent (e.g., subscribing to our newsletter).

• Contractual Obligation: To fulfil agreements, such as providing event tickets or merchandise.

• Legitimate Interests: To improve our services, operate our business effectively, and communicate with our audience.

Data Sharing

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers, such as payment processors or email marketing platforms, solely to carry out our operations. All such providers are required to comply with GDPR and maintain the confidentiality of your data.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements.

Your Rights

Under GDPR, you have the following rights:

• Access: Request access to the personal data we hold about you.

• Rectification: Request corrections to inaccurate or incomplete data.

• Erasure: Request the deletion of your data where it is no longer necessary.

• Restriction: Request limitations on how we process your data.

• Data Portability: Request a copy of your data in a portable format.

• Objection: Object to the processing of your data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us using the details below.

Data Security

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Contact Us

For any questions, concerns, or to exercise your data protection rights, please contact us:
Email: info@livingtechno.com

Updates to This Statement

This GDPR Statement is reviewed regularly and updated as necessary to remain compliant with UK law. The most recent version is always available on our website.

Last Updated: January 2025